Contact us

Socitm Limited
F19 Moulton Business Park
Redhouse Road
Northampton
NN3 6AQ
Registered in England and Wales, number: 04396808
VAT registration number: GB 799 6049 58

Telephone: 01604 497774 (office hours Monday to Friday 0900 - 1700).

Fax: 01604 497610

Email

General enquiries: enquiries@socitm.gov.uk

If you have a problem with the website contact: webteam@socitm.gov.uk

If you have a query regarding Socitm Insight contact: insight@socitm.gov.uk

If you have a query regarding Socitm Consulting contact: consulting@socitm.gov.uk

If you have a query regarding Socitm Learning contact : enquiries@socitmlearning.co.uk

If you have a query regarding membership contact: join@socitm.gov.uk

If you would like to submit news or feedback regarding the newsletter contact: terry.street@socitm.gov.uk

Key Socitm contacts

Feedback form

Please use this form to lodge a complaint, escalate a complaint already lodged or register any other positive or negative feedback.
Please make sure you input your correct email address and when you have entered your comments, use the 'Submit' button to send your comments to Socitm.

Date Submitted

05 Dec 2008

Your contact details

Firstname ^*

Lastname ^*

Organisation

email address ^*

Telephone number

Reason for contacting us

What type of contact is this ^*

Details (please give as much detail as you as you feel necessary) ^*

Approximate date of previous complaint ^*

Previous Complaint Reference (if available)

Response Result (that you are not happy with) ^*

What result would you like from Socitm

Are you happy for your comments or plaudits to be published? ^*

If you say 'yes' we may quote references to your feedback in Socitm newsletters, our website or other Socitm publications. If you say 'no' then the matter will be kept confidential according to Data Protection principles

yesno

If published are you happy to be credited? ^*

If you say 'yes' then we may print your name and organisation

yesno

What happens next -

All complaints will be acknowledged within 5 working days. For a fuller description of our complaints procedure please follow the links below.

All comments will be passed to the person within the Society to whom they best relate. If action is required we will acknowledge your comment with 5 working days and. as appropriate, will plan the the required actions and report back to you within 15 working days.

All plaudits will be acknowledged and where appropriate (depending on your agreement above) may be published in relevant Socitm publications.

Socitm links

A fuller description of the Socitm Complaints Procedure here

Socitm downloads

Download the Socitm Complaints Procedure in PDF format here

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