Delegates will be able to attend up to three parallel sessions, choosing from topics including: information assurance and the Data Handling Review; green ICT; service orientated architecture; mobility, instant access and the digital citizen; better customer access and 'avoidable contact'; lean thinking; disaster recovery; Government Connect update; Web 2.0; designing citizen-centric services; and the Government IT Profession and the Aspire Partnership. Full and day delegate places can be booked now on the site.