Many business change projects, regardless of scope or sector, fail to deliver the expected results. Sometimes this is simply an issue of perception – the benefits have been realised but not measured or recognised – and sometimes the original business case was unrealistic. In many cases, though, the job has not been fully worked through or there are barriers or unplanned-for factors which stand in the way of success.
The effect on the organisation of a failed project can extend way beyond its specific scope. It may impact widely on morale and productivity or act as a serious brake on willingness to undertake further improvement projects.
Socitm Consulting has a strong track record in assisting public and independent sector organisations to bring change projects to satisfactory conclusions and ensure that the promises of business cases are fulfilled. This can include measuring techniques to validate results and communication programmes to underline successful outcomes, but more usually involves finding solutions to impediments and driving through all the changes required.
We bring to the challenge of benefits realisation independence from the organisation and interest groups within it, knowledge of what is practical and has been achieved elsewhere, and a toolkit of performance measures to establish baseline and benefits. Our approach is based on a rigorous reappraisal of the business case, understanding of the key external and internal drivers and barriers to change, and effective techniques for monitoring the benefits.
If you would like to discuss how we may be able to help you in this area, please call us on 0845 450 0904, email info@socitmconsulting.co.uk or use our online enquiry form.