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Transformational Government - Enabled by Technology' (Cabinet Office, November 2005)

The Cabinet Office was commissioned by the Prime Minister to prepare a strategy to ensure the public sector, including both central and local government, 'keeps up with the private sector in delivering good, efficient services driven by information technology'. Published in November 2005, the strategy, is about transforming public services as citizens receive them and demonstrating how technology can improve the corporate services of government so more resources can be released to deliver 'frontline' services.

Enabled by technology (PDF 400KB) can be downloaded here via the CIO Council website. 

Transformational Government - Implementation Plan (Cabinet office)
 
The implementation plan describes the actions taken since publication of the Transformational Government Strategy in November 2005 and the tasks to be completed by July 2007.

The Implementation Plan (PDF 285KB) can be downloaded here via the CIO Council website.

The Service Transformation Agreement - (HM Treasury, October 2007)

The Service Transformation Agreement underpins delivery of the Public Service Agreements framework, setting out the Government's vision for building services around the citizen and specific actions for each government department in taking forward this agenda.  In short, the STA sets out an ambitious programme of action that will be the foundation for public services that are more personalised to the needs of citizens and businesses. It places this challenge at the centre of government plans for public service delivery.

The Service Transformation Agreement (515KB PDF) can be downloaded here via the Treasury website.

Service transformation: A better service for citizens and businesses, a better deal for the taxpayer (aka 'The Varney Report') - HM Treasury December 2006

Sir David Varney was asked by the Chancellor to advise him on the opportunities for transforming the delivery of public services. His Service Transformation review looks at how the channels through which services are delivered can be made more efficient and responsive to the needs of citizens and businesses.

Service transformation: A better service for citizens and businesses, a better deal for the taxpayer (PDF 750KB) can be downloaded here via the Treasury website.

Strong and Prosperous Communities - The Local Government White Paper
Communities and local government October 2006

The stated aim of the White Paper is to give local people and local communities more influence and power to improve their lives. It is about creating strong, prosperous communities and delivering better public services through a rebalancing of the relationship between central government, local government and local people.

Strong and Prosperous Communities - The Local Government White Paper Volume 1 (PDF 1.7MB) can be downloaded here via the Communities and Local Government website.

Strong and Prosperous Communities - The Local Government White Paper Volume 2 (PDF 625KB) can be downloaded here via the Communities and Local Government website.

Delivering Value for Money in Local Government: Meeting the challenge of CSR07 – Communities and local government October 2007

This document outlines the ways in which Councils can deliver the 3 per cent per annum efficiency gains set out in CSR07.

Delivering Value for Money in Local Government: Meeting the challenge of CSR07 (PDF 800KB) can be downloaded here via the Communities and Local Government website.